We enjoyed our stay very much due to a combination of the hotel's central location close to the train station and other nearby areas, the hotel facilities such as the wellness and sauna areas, the staff's extreme friendliness, and the delicious breakfast served.

Liked everything.

Clean and friendly staff. Close to station

We had a junior suite with balcony. Balcony was shared which was a suprise. Description of room had said eiger views! From the room we could see about 6" !!! if you want views move further up the village.

The hotel was not far from such local attractions as firstbahn. Rooms with a great view: )

We loved the hotel's proximity to the train station, making it very convenient for us to explore all the activities in the area. The location in this beautiful valley, surrounded by the majestic Eiger mountain, was simply breathtaking. Additionally, the cleanliness of the hotel was impeccable, and the room was both clean and comfortable. The hotel facilities were top-notch, especially the spa and pool, which we thoroughly enjoyed. The staff went above and beyond to make our stay enjoyable, answering all our requests and being friendly and accommodating. They also spoke multiple languages, which made communication a breeze.

There was nothing we didn't like.

The hotel is relaxed and comfortable, with welcoming lounge and library space and a warming fire. Woody but not twee. Very nice spa and pool too.

Absolutely fabulous. The staff was great, especially Steffen and Karol. The room offered the best view of any place I've ever stayed. Loved it!

The location is superb, with easy access to the train station and activities. The facilities offer stunning views and a great spa with a swimming pool and saunas. The staff are friendly, professional, and provide excellent service. The room maid was friendly, and there was a nice fruit platter on arrival. Live music in the lobby adds to the cool atmosphere.

Convenient to the train station. staff was very helpful.

Menu was very small and required american plan at the time of our stay. (they closed for the season shortly after our stay.)

The staff were fantastic and very welcoming of us and our two small children. The two owners introduced themselves to us the first night which was really nice and they were always around the hotel, making it feel more personal than a normal large chain hotel. The rooms have english speaking channels too which was a big plus. We had a really lovely stay.

The child surcharge wasn't made clear to us when we booked the room

The hotel was conveniently located, making it easy to access all the activities and tourist spots. On rainy days or after a hectic day in the mountains, we enjoyed using the indoor pool and steam sauna to relax. The breakfast selection was extensive and the presentation of food was excellent. Additionally, the rooms with balconies offered stunning views of the village and the mountains.

The room was small and outdated, with some broken furnishings.

All the staff are nice. Quiet environment and convinient place close to the station and the downtown of Grindelwald. Great mountain view facing Eiger North Wall.

I could not understand why a jag of hot water(probably boiling portable water) was CHF5.

Outstanding and accomodating staff. Food was outstanding both for breakfast and dinner. Very responsive to any request. Excellent location (near train station) in Grindwald.

I had a great value for my money at this hotel. The room was fabulous and the views from it were outstanding. The location was amazing, just a short walk from the train station and main town. The staff, especially Miriam at reception, were wonderful, friendly, and professional.

The only thing that could have made the breakfast better was more variety in the options offered.

I had an amazing stay at this hotel! The location couldn't have been better - right next to the train tracks in Grindelwald, making it super convenient for transportation. The views of the Eiger from my room were breathtaking. The hotel facilities were top-notch, especially the spa and sauna area. The breakfast provided was delicious and the staff were extremely friendly and accommodating.

Everything is what I need and want!

celebrating my birthday at a hotel in Grindelwald and Romantik exceeded my expectations. Impressed by the long-term staff and their multiple language skills.

Poor room lighting.